CloudWise User Guide
Welcome to CloudWise—the agent for your AWS bill. You talk to the agent in plain English in the Workspace; it finds the waste, explains it, and hands you the fix (or runs it for you). Start on sample data, connect your account, then go live—one surface, three states.
📚 Table of Contents
🚀 Getting Started
🤖 Copilot
- Copilot Guide - Ask questions, get answers
💰 Cost Management
🔐 Security & Compliance
❓ Troubleshooting
🎯 What is CloudWise?
CloudWise is the agent for your AWS bill—built for CTOs, Engineering Managers, and developers who own the AWS bill but don't have time to become FinOps experts.
The Problem We Solve
Native AWS tools like Cost Explorer are designed for FinOps practitioners who speak "amortized costs" and "unblended rates." They're data-rich but insight-poor for everyone else.
Our Solution: An Agent in the Workspace
The Workspace is the single surface where you work with the agent. You ask in plain English; the agent answers and renders the right view inline—a waste breakdown, a specific finding with its dollar impact, a cost trend—and proposes the fix as a ready-to-run command or, on the Agentic plan, executes it for you after you approve.
What it does for you:
- 🤖 Ask: "Why did my bill spike?" and get a plain English answer with the chart to match
- 🛡️ Watch: Daily anomaly detection alerts you when a service's cost jumps
- 🗑️ Find waste: 186 waste checks across 40+ AWS services surface idle and oversized resources
- 🔧 Fix: The agent proposes the remediation; on the Agentic plan it can execute it (with approval and rollback)
- 📱 Slack & Email Alerts: Get notified where your team already works
The verb ladder—plans that grow with you
Every plan starts read-only. You climb the ladder as you go from asking to letting the agent act:
| Verb | Plan | Price | What you can do |
|---|---|---|---|
| Ask | Free | $0 forever | Talk to the agent (5 questions/day), a daily waste scan with 20 of the 46 detectors, propose-only fixes (1 AWS account) |
| Watch | Shield | $19/mo or $149/yr | + Anomaly detection, Slack/email alerts, up to 5 accounts, 50 questions/day |
| Fix | Agentic AI | $49/mo or $399/yr | + The agent executes approved fixes, with one-click rollback where the fix can be undone |
| Govern | Compliance | $99/mo or $799/yr | + Full Air-gapped Mode (persistent anonymization, several offline accounts, a longer upload history, QoQ variance and PDF audit reports), 365-day retention. Findings show steps to apply yourself; CloudWise runs no fixes (those are Agentic only). No connected AWS account: data arrives as Air-Gapped uploads. Lower plans can try one offline account with short retention |
Propose vs. execute: Free and Shield are propose-only—the agent generates the fix, you run it. Only Agentic can execute fixes inside your account. Compliance also shows steps you apply yourself: its findings come from Air-Gapped uploads because it connects no AWS account, and CloudWise makes no plans and runs no fixes for it.
🎉 Getting Help
If you need assistance:
- Check our FAQ for quick answers
- Browse our troubleshooting guide
- Contact our support team at support@cloudcostwise.io
- Join our community discussions