CloudWise User Guide
Welcome to CloudWise—the agent for your AWS bill. You talk to the agent in plain English in the Workspace; it finds the waste, explains it, and hands you the fix (or runs it for you). Start on sample data, connect your account, then go live—one surface, three states.
📚 Table of Contents
🚀 Getting Started
🤖 AI Copilot
- AI Copilot Guide - Ask questions, get answers
💰 Cost Management
🔐 Security & Compliance
❓ Troubleshooting
🎯 What is CloudWise?
CloudWise is the agent for your AWS bill—built for CTOs, Engineering Managers, and developers who own the AWS bill but don't have time to become FinOps experts.
The Problem We Solve
Native AWS tools like Cost Explorer are designed for FinOps practitioners who speak "amortized costs" and "unblended rates." They're data-rich but insight-poor for everyone else.
Our Solution: An Agent in the Workspace
The Workspace is the single surface where you work with the agent. You ask in plain English; the agent answers and renders the right view inline—a waste breakdown, a specific finding with its dollar impact, a cost trend—and proposes the fix as a ready-to-run command or, on the Agentic plan, executes it for you after you approve.
What it does for you:
- 🤖 Ask: "Why did my bill spike?" and get a plain English answer with the chart to match
- 🛡️ Watch: Automatic anomaly detection alerts you within hours of a spike
- 🗑️ Find waste: 189 waste checks across 40+ AWS services surface idle resources before they cost you
- 🔧 Fix: The agent proposes the remediation; on the Agentic plan it can execute it (with approval and rollback)
- 📱 Slack & Email Alerts: Get notified where your team already works
The verb ladder—plans that grow with you
Every plan starts read-only. You climb the ladder as you go from asking to letting the agent act:
| Verb | Plan | Price | What you can do |
|---|---|---|---|
| Ask | Free | $0 forever | Talk to the agent, see waste, get propose-only fixes (1 AWS account) |
| Watch | Shield | $19/mo · $149/yr | + Anomaly detection, Slack/email alerts, up to 5 accounts, 50 questions/day |
| Fix | Agentic AI | $49/mo · $399/yr | + The agent executes approved fixes with automatic rollback |
| Govern | Compliance | $99/mo · $799/yr | + Air-gapped uploads, 365-day retention, audit-ready reports (propose-only by design) |
Propose vs. execute: Free, Shield, and Compliance are propose-only—the agent generates the fix, you run it. Only Agentic can execute fixes inside your account. Compliance is propose-only by design: regulated data arrives as anonymized offline uploads, so nothing ever executes from outside your perimeter.
🎉 Getting Help
If you need assistance:
- Check our FAQ for quick answers
- Browse our troubleshooting guide
- Contact our support team at support@cloudcostwise.io
- Join our community discussions